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RiverTrail Technology Blog

RiverTrail Technology has been serving the Galax area since 2014, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How VoIP and Secure Access Redefine “the office”

How VoIP and Secure Access Redefine “the office”

What does “the office” mean to you? Is it a physical location, or is it a set of digital tools for getting your work done? With the tug-of-war between “fully remote” and “back in the office” policies, it’s clear that businesses need to concede to a certain degree. The “hyper-hybrid” model is one that treats your office not like the center of your business universe, but a single point on a high-performing network. 

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How to Plan Hardware Lifecycle Management with Efficiency In Mind

How to Plan Hardware Lifecycle Management with Efficiency In Mind

“If it ain’t broke, don’t fix it.” If your business is still living by this mantra, then you’re far behind your competition, who have likely already embraced the concept of proactive > reactive IT. You aren’t going to get ahead when you’re dealing with hardware that’s aging before your eyes, and the increased costs and frustrations caused will impact your business in ways you can’t imagine.

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7 Steps to Eliminate Unproductive Meetings

7 Steps to Eliminate Unproductive Meetings

If your workday feels like an endless cycle of video calls where a lot is said but nothing actually gets done, you aren’t alone. Unproductive meetings cost the economy billions every year, and for those of us working from home, they are the leading cause of digital burnout.

Here is how to take control of your virtual workspace and make your remote meetings actually worth the time.

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Accelerating Business Growth Through Professional Technical Support

Accelerating Business Growth Through Professional Technical Support

Is there someone in your office who is largely seen as the resident tech expert, even if their real specialty is human resources, sales, or marketing? If so, you have a problem: if everyone is turning to them for IT assistance, the chances that this person can successfully complete their official tasks… the stuff you actually hired them to do… plummet.

Let’s go over the shortcomings of this approach in more detail as we explore a far preferable option.

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5 Tips to Power Up Your Physical Security

5 Tips to Power Up Your Physical Security

It’s remarkably easy to accidentally leave your important data in view of danger. Despite the remarkable advances in security and business’ ambitions to implement them as soon as possible, sometimes it’s more important to remember the basics—the hidden vulnerabilities that software patches and updates can’t fix. We’re talking, of course, about your physical infrastructure, and how it’s an entirely different beast compared to cybersecurity.

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Learn more about what RiverTrail Technology can do for your business.

RiverTrail Technology
103 North Monroe St
Galax, Virginia 24333