For over 20 years, I've worked in healthcare, manufacturing, and IT services, seeing firsthand how technology can impact people when it matters most. Whether it was ensuring lab results reached a doctor who could save a life or keeping production lines running to support troops overseas, I learned that doing the right thing isn't optional, it's a responsibility.
That philosophy is the foundation of RiverTrail Technology. We never walk away from a problem. We stand by our clients during their most critical moments, whether it's restoring lost data, stopping cyber threats, or showing up at midnight to save a business from disaster.
As we've grown, we've formalized the values that have always guided us:
Dedicated: We never quit seeing every challenge through to the end.
Ethical: We do what's right, always. If we ever fall short, we own it and make it right.
Educated: We stay ahead of the curve, ensuring our clients get the best technological solutions.
Kind: Let's face it. Mean people suck, and we will always behave kindly.
Financially Responsible: We balance keeping technology affordable for our clients while investing in the tools and talent needed to deliver excellence.
The same three customers who trusted us from the start are still with us today joined by many more businesses that we now call friends. As we look ahead, we remain committed to serving, protecting, and doing good—because that's who we are.
Our Mission, Vision and Values
To Defend. To Serve. To Do Good.
These values have been at the core of RiverTrail Technology since day one. Our mission, vision, and purpose reflect this commitment:
Mission: To defend our clients' data and technology assets while helping them harness IT to achieve their goals.
Vision: To provide IT services with enthusiasm and excellence, building strong, lasting relationships with employees and customers.
Purpose: To be a force for good in every area we serve, honoring our commitment to excellence, integrity, and service.
They say a company reflects the DNA of its leader. With a background in the Army, firefighting, and IT security, I've always been drawn to protecting, serving, and standing by others in their time of need. That same dedication is what drives RiverTrail Technology today.